Five Keys to Training a Remote Workforce

In light of the events in 2020, many companies had to start thinking in new ways regarding how to accommodate working from home. This new normal has resulted in a particularly tough adjustment period for previously co-located teams. Organizations are now tasked with training a remote workforce from another remote location. This can be difficult if digital practices are new in an organization.

Let’s dive into some fundamental ways to reach and train remote workers to
ensure your employees are continuing to drive results.

Utilize technology and video

video-netflix-online-mediaTechnology makes it easier for teams to collaborate wherever they may be. Communication is important to keep work flowing when you can’t meet face-to-face. Take advantage of programs to allow you to communicate with fellow co-workers. (The team at Invision put together this great list of tools for remote teams.) Another highly effective way of creating accessible resources is through impactful videos. A hundred-page manual or guide may be turned into a video or training course to create more impactful results. It’s a highly effective way of generating a lasting resource that team members working anywhere can access at any time.

Set Measurable Outcomes

It’s difficult to measure your employee’s training performance if you don’t have a platform to show performance and results. Creating clear expectations establishes the work or training they need to comply with. Utilize technology, as mentioned above, to help determine and set deadlines, goals, training expectations. Goal setting frameworks like OKRs can be useful when trying to communicate goals across an organization.

Track Compliance and Regulation Training

One major challenge companies face is staying compliant and up to date on regulation training. Compliance is a prime risk that company executives take seriously. While organizations have always faced regulatory standards, those standards are always shifting and becoming more complex. Stakes climb high when our employees can’t practice standards properly. Ensure your employees are staying up to date on regulation and compliance training while out of office. Track who is expired on training and who has completed it. Limit risk exposure by staying on top of these types of training while out of office.

Performance Support

Job training and upskilling are often driven via formal training, but it's rare that an individual builds expertise through formal instruction alone. Critical components like practice, testing, and coaching provide performance support that employees need to achieve success over time. It’s essential to put performance support components into training plans to reach measurable outcomes. Effective training should have an observable outcome directly tied to performance.

Remote Training with E-learning

E-learning is a broad term that describes the practice of delivering training materials and testing through digital resources. Today, e-learning is commonly associated with a Learning Management System (LMS) or Learning Experience Platform (LXP). Training content can come in a variety of formats including videos, quizzes, gamification, slide shows, structured modules and more. An e-learning platform like Verasana will allow you to customize training materials and the way those materials are delivered while also giving the administrator or employer the ability to track progress and measure results remotely.